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Managing change is typically one of the more trouble-prone areas of IT management. Many change-related issues can be simply avoided by systematizing and documenting change processes, and relating changes to the configuration components they impact. Important considerations include:
- Are change requests formally documented?
- Are the nature and degree of dependencies well understood, both within and beyond the production environment?
- Is there a standard approach to calculating risks and impacts?
- Is there a back out plan?
Uniplus Consultants can help you develop, document, and communicate change and configuration processes. If necessary Uniplus can deploy supporting technologies and ensure that ownership and accountability are thoroughly understood and adopted throughout the organization to create a win/win environment. Contact Us for more information. |
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